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Unable to Create Account

Posted: Wed Jul 13, 2011 8:24 am
by DoomWeasel
I saw that this was an issue in Phase II, but I haven't seen any posts about it happening now. I passed the test and filled out the form, but I ended up with an error message. D:

Re: Unable to Create Account

Posted: Wed Jul 13, 2011 6:34 pm
by DanZ
Sorry about that! What did the error message say? Unfortunately, you may have to test again. Please let us know if you are still experiencing problems.

Thank you.

Dan

Re: Unable to Create Account

Posted: Wed Jul 13, 2011 6:50 pm
by DoomWeasel
It says:

Error from database
Error from stardust: Cannot query the database (1)

Re: Unable to Create Account

Posted: Fri Jul 15, 2011 4:28 pm
by DanZ
Sorry DoomWeasel, not really sure what's going on. Can you test again and see if it works now?

Dan

Re: Unable to Create Account

Posted: Sun Jul 31, 2011 4:07 am
by VM82
Hi there, after some clicking problem, I cannot register for the third time (9 points). I have this message :

Error from database
Error from stardust: Cannot query the database

Thanks.

I tried again, always the same message. I had it on Firefox, and Chrome. I'm using Ubuntu 10.10.

Re: Unable to Create Account

Posted: Sun Jul 31, 2011 6:06 am
by VM82
I made 9 points again, and again, it is impossible to create an account. I had the same message, "cannot query the database ".

I will wait for an answer on the forum before attempting again to create an account.

Thanks a lot.

Re: Unable to Create Account

Posted: Sun Jul 31, 2011 6:09 am
by VM82
Ok, I tried for the last time, I made 9 points with a very tricky test. It did not work, again the same error message.

Thanks.

Re: Unable to Create Account

Posted: Tue Aug 02, 2011 2:54 pm
by DanZ
Really sorry for the technical difficulties VM82! I've asked our tech, but he's only part time on this project so it may take a day or two for him to figure out what's going on. But I'll keep asking, so please be patient.

Thanks so much.

Dan

Re: Unable to Create Account

Posted: Fri Aug 05, 2011 12:16 pm
by VM82
Thanks a lot, DanZ. As I said to you in PM, I will try to register again, and let you know the result.

Re: Unable to Create Account

Posted: Fri Aug 05, 2011 12:29 pm
by VM82
It worked properly ! I'm now a registered member. Thanks for your help, and for maintaining such a wonderful project !