Unable to Create Account

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DoomWeasel
Posts: 2
Joined: Wed Jul 13, 2011 8:20 am

Unable to Create Account

Post by DoomWeasel » Wed Jul 13, 2011 8:24 am

I saw that this was an issue in Phase II, but I haven't seen any posts about it happening now. I passed the test and filled out the form, but I ended up with an error message. D:

DanZ
Site Admin
Posts: 776
Joined: Fri Feb 27, 2009 3:44 pm
Location: Berkeley, CA
Contact:

Re: Unable to Create Account

Post by DanZ » Wed Jul 13, 2011 6:34 pm

Sorry about that! What did the error message say? Unfortunately, you may have to test again. Please let us know if you are still experiencing problems.

Thank you.

Dan

DoomWeasel
Posts: 2
Joined: Wed Jul 13, 2011 8:20 am

Re: Unable to Create Account

Post by DoomWeasel » Wed Jul 13, 2011 6:50 pm

It says:

Error from database
Error from stardust: Cannot query the database (1)

DanZ
Site Admin
Posts: 776
Joined: Fri Feb 27, 2009 3:44 pm
Location: Berkeley, CA
Contact:

Re: Unable to Create Account

Post by DanZ » Fri Jul 15, 2011 4:28 pm

Sorry DoomWeasel, not really sure what's going on. Can you test again and see if it works now?

Dan

VM82
Posts: 10
Joined: Sun Jul 31, 2011 3:50 am

Re: Unable to Create Account

Post by VM82 » Sun Jul 31, 2011 4:07 am

Hi there, after some clicking problem, I cannot register for the third time (9 points). I have this message :

Error from database
Error from stardust: Cannot query the database

Thanks.

I tried again, always the same message. I had it on Firefox, and Chrome. I'm using Ubuntu 10.10.

VM82
Posts: 10
Joined: Sun Jul 31, 2011 3:50 am

Re: Unable to Create Account

Post by VM82 » Sun Jul 31, 2011 6:06 am

I made 9 points again, and again, it is impossible to create an account. I had the same message, "cannot query the database ".

I will wait for an answer on the forum before attempting again to create an account.

Thanks a lot.

VM82
Posts: 10
Joined: Sun Jul 31, 2011 3:50 am

Re: Unable to Create Account

Post by VM82 » Sun Jul 31, 2011 6:09 am

Ok, I tried for the last time, I made 9 points with a very tricky test. It did not work, again the same error message.

Thanks.

DanZ
Site Admin
Posts: 776
Joined: Fri Feb 27, 2009 3:44 pm
Location: Berkeley, CA
Contact:

Re: Unable to Create Account

Post by DanZ » Tue Aug 02, 2011 2:54 pm

Really sorry for the technical difficulties VM82! I've asked our tech, but he's only part time on this project so it may take a day or two for him to figure out what's going on. But I'll keep asking, so please be patient.

Thanks so much.

Dan

VM82
Posts: 10
Joined: Sun Jul 31, 2011 3:50 am

Re: Unable to Create Account

Post by VM82 » Fri Aug 05, 2011 12:16 pm

Thanks a lot, DanZ. As I said to you in PM, I will try to register again, and let you know the result.

VM82
Posts: 10
Joined: Sun Jul 31, 2011 3:50 am

Re: Unable to Create Account

Post by VM82 » Fri Aug 05, 2011 12:29 pm

It worked properly ! I'm now a registered member. Thanks for your help, and for maintaining such a wonderful project !

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